|Technical / Web Browser (incl. PDFs)
|Do I need special software for my computer?
|Mainstream web browsers are PDF aware. PDF stands for Portable Document Format. They can receive, display, and print PDFs with no problem. There are some browsers that have no idea how to handle such documents.
NOTE : If your current web browser lacks the ability to download and view PDFs, it is recommended you install Adobe Acrobat Reader to enable your system and web browser to handle this properly.
NEXT NOTE : If the device you choose to use is a cloud-based device (like a Chromebook with the Google Chrome browser), this may not be the best choice for using it with this course. Because Chromebooks (cloud based computers) have such a tiny amount of local disc space to have a roboust web browser cache area, this can prove to be problematic for some processes that require extra session storage. Chromebooks (cloud based devices) are marginally better than smart phones in operation. Depending on the Chromebook, it maybe better than a smart phone.. or it could be worse. It's hard to say. One way you can tell would be to run it through the "Testing Web Browser & PDF" page to see if it can download and handle a simple single page PDF and a multiple page PDF. Good success with it does not mean that can be duplicated at examination time when the web browser carries a much heavier burden.
If you want to make it easy on yourself, we know that the Firefox Web Browser, Opera Web Browser, or other Chromium Project based browsers on a laptop/desktop computer works straight out of the box. No modifications are needed. It is fast. When it handles a PDF for you, there is an icon in the upper right-corner (see FAQ) to save the PDF to a your computer locally. Making it simple to handle.
Google Chrome, which is also a Chromium-Project based browser, has recently been unreliable in certain aspects of running the different online exams served in the driving school system. Unlike the other Chromium-Project browser varieties, it seems to be the only one we can not recommend for use. If you are using Google Chrome, it's our recommendation you install a different browser recommended here on this page.
To download Firefox CLICK HERE to GET FIREFOX. After you are there, if you click the DOWNLOAD button, you will be redirected to either the iTunes App store (for Apple/iOS devices), to Google Play (for Android devices), or the download location from Mozilla for other system requirements respective of the OS you are using to get there.
To download Opera Web Browser CLICK HERE to GET Opera. After you are there, if you click the DOWNLOAD OPERA button, you will be redirected to either the iTunes App store (for Apple/iOS devices), to Google Play (for Android devices), or the download location from Opera.com for other system requirements respective of the OS you are using to get there.
NOTE for iPhone/iPad Users: We have also noticed that mobile web browsers on Apple products (iPad/iPhone) may show only the first page of a multi-page PDF. For mobile iOS users, your device needs to be configured to use a PDF Reader plugin (like Adobe Acrobat ... mentioned above) that can accept, handle, and display the whole file to allow you to see the entire multi-page PDF. You may have to consult other iOS FAQs that tell you how to get your iOS web browser to automatically use the PDF reader plugin instead of the built-in PDF reader that will sometimes not display all of the pages of a multi-page PDF.
NOTE for Android Users: Once a PDF reader plugin has been installed and selected as the default APP to handle PDFs, then your web browser will 1- show an empty frame where the PDF would normally be displayed and 2- open the PDF APP with the document loaded into it automatically.
NOTE : It seems as though there is great challenge using Microsoft Internet Explorer (or MicroSoft Edge prior to 1/15/2020) to download and handle PDF Documents. You are not completely out of luck. Enabling a PDF reader for Internet Explorer is not difficult. It is not intuitive either. These instructions are among many found at Adobe on THIS PAGE. Your mileage (usage) may vary.
- Open Internet Explorer and choose Tools > Manage Add-ons.
- Under Add-on Types, select Toolbars and Extensions.
- In the Show menu, choose All add-ons.
- In the list of add-ons, select Adobe PDF Reader.
NOTE:If you don't see the Adobe PDF Reader add-on, try the other options on the menu. For example, on some systems, the add-on appears when you select Run Without Permission.
- Click the Enable button.
Enable sets the Adobe PDF Reader add-on to open PDFs in the browser.
Disable turns off the add-on so it does not open PDFs in the browser.