Version 2.0
(All new site 06/04/2018)
 
   
 
There will be a DOCUMENT (and video) in Module Zero of your WorkCenter to show you what is REQUIRED before going to the TX DPS.

We want YOU to avoid avoid embarrassment and/or unnecessary trips.

General assistance is available by calling the office helpline at 281-345-4177 and/or by sending email to Parenttaught@comcast.net are both available.

Need Technical Support?

Tech-help office hours for Tyler the tech guy is Mon-Fri between 830a-5p for the fixing of data.

The doctor is currently out ().

Everything runs on data. Is something broken, stuck, or incorrect? Contacxt GENERAL HELP with your data fix needs. If the problem is beyond their ability, the folks at GENERAL HELP will directly contact the Tyler the tech guy directly to support GENERAL HELP.

Many questions are answered in the FAQs linked above or by calling the General Helpline.

TIP #1: Please, students & parents ... know how your WorkCenter works.

TIP#2: Validate the capability of your device's ability to display and handle PDFs.

Coursework Completion ...
You have 10 months from your original date of enrollment (purchase) to complete your coursework to obtain a DE964 to obtain your State of Texas Drivers License.
 
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FAQ Section Below
 
A Before-You-Begin List of Recommended Reads by Texas DPS
Account Creation
Account Types
Additional Requirements
All About Coursework (Learning or Teaching)
All About the VOE
Best Practices
Cancellation / Refunds
DE-964 Certificate
Driving Test
Getting Official Texas Documents
Instruction Guide, Classroom Logs, & 30-Hour Driving Logs,
Insurance
ITTD (Impact Texas Teen Driver)
Learner Permit
Learner Permit Testing
Parent Inelligibilty
PayPal and Payment Processing
Promotions
Provisional License
Receipts
State Approvals and Certifications
System Passwords
Taking Quizzes & Permit Test
Technical / Web Browser (incl. PDFs)
Transfers - Does / Can ____ Transfer to ____ ?
WorkCeneter Questions
 
System Passwords
 
I can not login to the system. What is the problem?
 
[ BULLETIN: For those students that have had an account with us in the past and the username / password combination does not work no matter what you try ... our old provider, database, and server that you used on 'version 1.0' is not longer available to us. That is the reason why the look and feel in 'version 2.0' are not as they were in the previous version. The reason why YOUR login does not work is simply because the version 2.0 site does not have your information.

See FAQ for more information. ]



The short answer for this problem is ... either the USERNAME or the PASSWORD is entered correctly. It either can be incorrect entry with your fingers on the keyboard -or- we have seen web browser autofill functionality overwrite the previously keyed in characters immediately before pressing the LOGIN button.

It is OK to put too many spaces before or after either of these fields.

  • you can not have extra spaces between the first and last letter that is not originally in it
  • ... nor can you use a character that is not part of the password
  • ... nor can you have success if your password is entered in a different character-by-character sequence by which it was either entered or generated


The random order of password characters we generate will typically not be in a sequence that aligns with mind-muscle memory that is easily thought and repeated with the fingers. It might take a few times to get the key combination correct.

Another possibility is that some browsers will save a copy of passwords for different logins. We have seen times when the web browser password will autofill-in functionality will overwrite the finger entered password you put in place right before you click the LOGIN button. In that case, about the only thing you can do, is go into your web browser settings and delete that user login for our site, (maybe) exit the browser, to re-open it.

If you ever closed Google Chrome (not a Quit) you will see that Google Chrome keeps running in the background when you look at a task manager. To force it to re-load your environment, you need to force a quit (usually a Control Shift-Q). Then wait a couple minutes for it to fully close and then re-open it.

When you 'close' Chrome by clicking the X (to close window) box in the upper right corner (or the red dot on an iMac of some kind) it only hides the window of Google Chrome. Chrome keeps running.

If you need your password changed, please read through this FAQ on PASSWORD Change.

The last reason you may not be able to login to your account, is the possibility that, if your previously successful e-payment to us is revoked and taken away from us without our consent or approval. we will turn the account off to prohibit access until the situation is corrected.

Sometimes e-payments do have different operational hiccups during the transaction. When that does, it is best to contact us so that we can care for the problem from our end.

We only want to earn what you pay. If you have been charged more than once on a single transaction, or any other kind of financial e-payment hiccup, we need to know about this in order to correct the situation properly.
 
 

 
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